Do you have a Ruckus AP on a vSZ/SCG that refuses to broadcast any WLAN SSIDs even if the Zone Configuration and AP/WLAN Groups are correct? This typically occurs because the WLAN service is disabled under Radio Options.

Solution:

GUI:

Step 1. Log into controller and go to the Access Point configuration page.

Configuration > Access Point and select AP that is not broadcasting.

Step 2. View the Radio Options and check if the WLAN Service is enabled on the radios.

WLAN Service is disabled

Step 3. Enable the WLAN Service by checking the box on the necessary radios.

WLAN Service is enabled

Step 4. Click Apply.

Step 5. Verify WLAN SSIDs are broadcasting.

CLI:

Step 1. SSH into the AP.

Step 2. Display the WLAN listing.

get wlanlist

Take note of the wlan name/wlanID e.g. wlan0 with the down status.

Step 3. Enable the wlan state.

set state <wlan name> up

Step 4. Repeat Step 2 and verify if WLAN SSID is broadcasting and confirm with a test device.